Solana WarmthSolana Warmth

Our 14-day guarantee

Examine any piece from Solana Warmth. If it proves unsuitable for your habits, return it within 14 days for a full reimbursement of the purchase price.

The promise
Send back any parcel within 14 days of arrival, for whatever consideration. Adjustments are refunded to your original payment channel within 3 business days of return check-in.
1

14-day returns

Acceptable on any grounds, including a routine reconsideration.

2

Insured delivery

Should an item arrive damaged or fail to reach you, replacement or refund is handled entirely at our expense.

3

Secure payment

Cash on delivery or direct wire transfer: no payment card data is ever gathered or stored.

4

Real support

A knowledgeable team member replies via [email protected] within one business day.

How to claim

  1. Send a note to [email protected] quoting your sales reference.
  2. We will issue an authorization code alongside shipping directions within one business day.
  3. Post the parcel back; credit is processed as soon as our warehouse logs the incoming piece.

Complete details are catalogued on our dedicated Returns policy and Delivery terms reference pages.